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MAKING IT IN THE BIG WORLD OF PROJECT MANAGEMENT.

Go Ahead, Manage

The life of a small company in the great world of project management software: from marketing to product management, software development... and project management, of course.

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Training: the best usability test

Today I'm going to give a training session at an insurance company. I always enjoy giving training, because it shows me, in real time, how easy it is to learn to use AceProject. I like to see how new user navigate AceProject, where they click, how they make sense of the system. 

Here's why I like to give training: 

  • It's great to be able to observe how our users really interact with AceProject.
  • It's inspiring to see which questions the trainees ask.
  • It's eye-opening when they can't fingure out something we thought was simple. 

When I get back to the development team, I can share this experience with them and we can focus what needs improvement, at the interface level and at the usability level. 

After all, we're making a tool for people to use. Giving training is a great source of user input. 

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About Karine

Since my graduation from Concordia University in 1998, I have worked in technical writing and later marketing at various technology-driven companies. Now Director or Marketing for Websystems, my goal is to achieve better visibility for the company and its product, AceProject. I believe that AceProject is a great, intuitive project management system and I want to convince as many people as possible! I am part of a passionate team that believes in doing the job right, with the customer in mind.
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