Browse by Tags

• customer satisfaction
• customer service
• product development
• product management
• software development

• Off-the-shelf or custom-made?

  When you are shopping for a product, do you like that it's available off the shelf, requires very little configuration, and works right away? Or do you like to tinker with the product until it works just right ? At Websystems, while most of our customer... Posted Jun 02 2008, 11:18 AM by Karine with | with no comments Filed under: custom work, product development

• From users to fans

  You know when your user base is turning into fans when people start making tools to improve your product. They are so committed to your product, they are willing to improve it themselves. To the creator of the product, this is one of the most rewarding... Posted Mar 17 2008, 02:02 PM by Karine with | with 4 comment(s) Filed under: product management, custom work, customer satisfaction

• Customizing software

  Ever since AceProject has been on the project management software market, we have been receiving request for cutomization. Most organizations will shy away from custom work because they find it too complicated or too time-consuming. However, in the project... Posted Mar 07 2008, 09:00 AM by Karine with | with no comments Filed under: software development, customer service, product management, custom work