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FAQ - Subscription / Customer Service

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This section contains questions related to our packages, our policies and our customer service. These questions have been asked frequently by other AceProject customers. We feel these questions might interest other customers, this is why we have gathered them here.
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Popular Post
How long should a package upgrade take to go live?
Latest post by Sylvain, 03-03-2009 13:53
1
Popular Post
Changing URL of AceProject for Branding
Latest post by Sylvain, 09-04-2008 16:06
3
Popular Post
Is it possible to customize a few aspects of AceProject, in order...
Latest post by Sylvain, 04-02-2008 12:35
0
Popular Post
Is it possible to purchase training hours if we want to get advanced...
Latest post by Sylvain, 04-02-2008 12:31
0
Popular Post
Is your free package ad-supported?
Latest post by Sylvain, 04-02-2008 12:28
0
Popular Post
How can I get information about AceProject updates, product development...
Latest post by Sylvain, 04-02-2008 12:25
0
Popular Post
When using the Source Code package, must we comply with any terms...
Latest post by Sylvain, 04-02-2008 12:11
0
Popular Post
How is the Source Code package pricing determined?
Latest post by Sylvain, 04-02-2008 12:00
0
Popular Post
Is it possible to install AceProject locally, on our corporate intranet...
Latest post by Sylvain, 04-02-2008 11:52
0
Popular Post
Can our Hosted account data be transferred into the Source Code package...
Latest post by Sylvain, 04-02-2008 11:48
0
Popular Post
Can we upgrade to a higher package at any time, without losing our...
Latest post by Sylvain, 04-02-2008 11:32
0
Popular Post
What type of support do you offer?
Latest post by Sylvain, 04-02-2008 11:29
0
Popular Post
Must we sign a long term contract when we subscribe to a hosted package...
Latest post by Sylvain, 04-02-2008 11:18
0
Popular Post
Do I need to pay with a credit card? Do you offer other methods of...
Latest post by Sylvain, 04-02-2008 11:15
0
Popular Post
How can we get updates and how much do they cost?
Latest post by Sylvain, 04-02-2008 11:09
0
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