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I’m trying to delete a user, but I’m getting error messages telling me that I can’t. Why?

Last post 03-07-2008 16:18 by Sylvain. 0 replies.
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  • 03-07-2008 16:18

    I’m trying to delete a user, but I’m getting error messages telling me that I can’t. Why?

        Before deleting a user, you must perform these actions:
    •         Un-assign the user from all projects
    •         Un-assign the user from all tasks OR delete all tasks assigned to the user
    •         Delete all time sheets, projects and tasks created by the user
    •         Delete all discussion forums the user created or contributed to
    •         Delete all messages to and from the user in the message center
        
        HINT: You can set a user to "can't login" instead of deleting it.
        HINT: You can delete a user's messages, timesheets and forum contributions from the Delete User Items tab in the Administrative Tools page.
        HINT: You can generate a “Task Report by User” under the “Administration” tab, and apply the “Creator”, “Assigned” and “Reviewer” filters one by one. This way, you can easily retrieve tasks that are related to the user you need to delete.

     

    Sylvain Traversy
    Customer Service and Documentation
    support@aceproject.com
    http://www.aceproject.com
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