in

User Community

MAKING IT IN THE BIG WORLD OF PROJECT MANAGEMENT.
All Tags » business » customer service (RSS)

Browse by Tags

Sorry, but there are no more tags available to filter with.

  • Let us go

    Scott at WebWorkerDaily has a very good point: "Please let my account die gracefully, peacefully and with dignity." I think a lot of us share Scott's problem: We try a new web service or product, we setup a free account, and quickly forget about it...only we can't. Because we keep receiving...
    Posted to Go Ahead, Manage (Weblog) by Karine on 09-24-2008

  • Back from India

    Last year, we were contact by our local university to participate in a business development mission to India. We would sponsor a graduate student of marketing, who would go to India on our behalf. We could set any business development goals we wanted. The mission was presented as a good way to learn...
    Posted to Go Ahead, Manage (Weblog) by Karine on 07-09-2008

  • Customer service: cost or investment?

    Do you consider customer service a "cost of doing business?" In your organization, is sales at the top of the food chain, and customer service at the bottom? How's that working for you? The sales team will talk to your client up and until the initial sale is made. Afterwards, the most contacts...
    Posted to Go Ahead, Manage (Weblog) by Karine on 06-25-2008

  • Do what it takes and your customers will love you?

    What does it take for your customers to love you? A great product? Great service? We can go further and ask: do you want all your customers to love you? Without exception? How much are you willing to do get that result? It would take a lot of effort for all your customers to love you. Even if you have...
    Posted to Go Ahead, Manage (Weblog) by Karine on 05-16-2008

  • 5 best customer service practices

    There is no shortage of articles about the importance of customer service. Last week, Guy Kawasaki published an interview with Bill Price , titled "Why The Best Service is No Service. Bill Price's premise is that products should work so well and be so easy to use; clients never have to contact...
    Posted to Go Ahead, Manage (Weblog) by Karine on 04-07-2008

  • Bedsite manners matter

    There is much outrage these days on the Internet, against Apple no less. Apple decided to use Apple Software Update to send its Safari browser to Windows computers. What people are angry about is not that Apple is offering Safari to its iTUNES users. It's the way Apple is offering it. Basically,...
    Posted to Go Ahead, Manage (Weblog) by Karine on 03-26-2008

  • Meeting clients

    We are back from a 3-day trip to Seattle, where we met our client, AT&T. It is so refreshing to meet clients face-to-face! With a web-based business and communications at the level they are now, we tend to forget how much more we can get out of meeting with someone in person. There is so much to...
    Posted to Go Ahead, Manage (Weblog) by Karine on 02-29-2008
Page 1 of 1 (7 items)
Copyright © 2001-2008 Websystems Inc.