There are 2 options: If you can manage to close out projects and tasks so as to meet the Hosted Basic (free account) limitations, you might wish to downgrade your account to the free level. For more information in this regard, you may refer to this help article. You might want to retrieve all your data […]
Category: Billing Queries
Where can I find my account identifiers ( Account Name and Subdomain )?
Your account identifiers (Account Name and Subdomain) may be found under Administration => Account > Edit Account .
Can I change my subscription plan (or cancel) at anytime?
Yes. At any time, you may change your subscription plan through: Administration > Account > Subscription. Click on the Cancel My Account button on the bottom left of the Subscription page. Follow prompts. Once cancelled, your account will be available until the end of your billing cycle. If you made an error you can reactivate the […]