You must pass the “TASK_ID” parameter on the login page to achieve this (for example, the URL could be https://yoursubdomain.aceproject.com/login.asp?TASK_ID=24425 ). If you are not already logged in, AceProject will first display the login page where you will need to authenticate yourself, and then, you will be redirected to the corresponding task.
Category: Miscellaneous
Couldn’t find the answer in the other categories? It might be here. (Tips and tricks, general information, secondary features, etc.).
How can I open a project directly upon login?
In your “Edit my Profile” page (accessible by clicking on your avatar in the top right hand corner of screen), you can select “Last Viewed Project” as your “Welcome Tab” in the “Default Pages” section. If you do this, each time you will login, AceProject will immediately display the task list of the last project […]
How can we hide documents from certain users who are assigned to a project?
There are 2 possible ways for you to hide documents from a normal user assigned to a project. To upload Project Documents and to assign the Normal user to the project without the “Can open this project” right. In this situation, the end user will only be able to access assigned tasks and tasks he/she […]
How can I report an issue?
In order to help you provide us with all the necessary information required to be able to reproduce an issue, we have created a “Report a Bug” form which you may access here: https://www.aceproject.com/contact/.
Is there any way to purchase additional disk space (above the base disk space provided with the package)?
Yes. Each extra gigabyte costs US$1 per month (in blocks of 10GB for $10/mo) with no maximum amount that you can add. You may request extra disk space by contacting us at support@aceproject.com
Is it possible to handle milestones and workflows in AceProject?
We often receive questions regarding milestones, subtasks and workflows at AceProject customer service. AceProject does not support the concepts of “milestones” or “subtasks”. Depending on your specific needs, this FAQ might provide some feasible workarounds or not. 1. Milestones and high level “Project Portfolio” views As mentioned above, AceProject does not support the concept of […]
Where are your servers hosted?
Our servers are all located in the United States. MaximumASP is our web hosting service.
I get an Invalid Account ID message when I try to reach my free account’s login page. Why?
This may mean you incorrectly typed your login page URL or that your free account has been deleted. Free accounts are automatically deleted when 30 consecutive days go by without a single login. Please get in touch with AceProject customer service for further details if you are receiving this message. A free account may be […]
Can I change my subscription plan at anytime?
Yes. At any time, you may change your subscription plan through Administration => Account > Account Status. You may refer to the following FAQ for information on how we handle an upgrade while in the middle of a subscription cycle: What happens if I change my package in the middle of a subscription cycle?
When I try to login, I enter my username and password but I never get past the login screen.
Most of the time, this issue is related to the fact your browser is not accepting cookies. To avoid other similar limitations, we strongly suggest you reduce browser security for your AceProject website. For instance, with Microsoft Explorer, you may add your account website to your list of Trusted Sites as follows: Tools (gear icon […]