How can I add more users to my Intranet Package?

You may see the pricing for a user license upgrade and process a purchase through section B of our Intranet Purchase page. Should you purchase a user license upgrade, AceProject Service staff will send you an e-mail within 1-3 business days with instructions on how to increase your number of users with the version of AceProject […]

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We have an AceProject Source Code / Intranet Package. Can we move up to the latest version of AceProject or purchase a user license upgrade?

Due to the growing complexity of the application, the ever-changing technology it makes use of as well as the variety and little control we have over our clients’ server configurations, support for the Intranet package became unmanageable over time. Management regretfully decided to phase out the Intranet Package in September 2012. The August 2012 version […]

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Is it possible to handle milestones and workflows in AceProject?

We often receive questions regarding milestones, subtasks and workflows at AceProject customer service. AceProject does not support the concepts of “milestones” or “subtasks”. Depending on your specific needs, this FAQ might provide some feasible workarounds or not. 1. Milestones and high level “Project Portfolio” views As mentioned above, AceProject does not support the concept of […]

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Version 5.0 and 6.0 menu equivalents

Interface changes between versions 5.0 and 6.0 were made with a few general principles in mind, namely: To lighten the left menus by grouping different “views” (Calendar, Gantt Charts,  Task Lists and Reports) or lesser-used left menu items (Statistics, Discussion Forums, Mailbox, User Directory) under a single left menu item. To eliminate what amounted to […]

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Why can’t I see certain users in the Directory page?

Only “active” users appear in the Directory page. Additionally, you might not have been granted the right to see certain users. You may view your “User Directory” setting in the “Access Rights” section of your profile which may be accessed by clicking on your avatar in the top right-hand corner of the screen.

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