Why can’t I see anything in the expense fields?

You are a Normal user and have not been given the “Can see expense data no matter what” right in your user profile. When granted, this right allows you to see financial data across all your assigned projects. Additionally, you have not been granted expense approval rights on the given project. When expense approval rights are […]

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I can’t find a specific project or task in a report. Why?

One or several filters may be preventing the project or task from showing up. For instance, we often receive e-mails from clients saying they are unable to find a static template in their project list. Most of the time, the issue is that the “Include Static Templates” checkbox in the filters area is not checked. […]

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Can I change the default sorting order in task reports?

Yes. Under “Edit my Profile” (avatar in top right hand corner of screen), you will find a setting called “Sort Task Report by” in the “Pagination” section. This setting allows you to specify the field to sort your task lists (including drop downs) and task reports by as well as the order (ascending or descending). […]

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How is the Actual Average % Done calculated?

The “Actual Average % Done” value is calculated as follows: Actual Average % Done = Total Actual Hours on the project / Total Estimated Hours on the project When viewing a project list page (for instance, the  Home => My Assigned Projects ), the Total Actual Hours on the project are displayed in the “Actual Total […]

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