FAQ - Troubleshooting




This section contains questions related to the most common issues our customers may experience. We feel these questions might interest other customers, this is why we have gathered them here. You can review the following questions, and click them to view the corresponding answers below.
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We can't manage to get email notifications working. Help! I assigned a task to myself and I did not get an email notification. Why?

 
Q We can't manage to get email notifications working. Help!
A

If you experience issues with email notifications, read this.

Q I assigned a task to myself and I did not get an email notification. Why?
A

AceProject recognizes who assigns the task and therefore, does not send an email notification when users assign tasks to themselves. You must assign a task to someone else for AceProject to send an email notification. You can read this page for more information about email notifications.

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