Breaking up with a product you love

This week, I had finally had enough. There was no apology that could fix the relationship, no reparations possible. It broke my heart but I had to do it.

I broke up with a product I love.

Xobni is a great Outlook Add-on that indexes all your email, provides neat metrics (like response times) and had a highly usable search interface. I had been using Xobni for months.

Xobni had only one problem: it slowed down not only outlook, but my whole computer. At first I didn’t want to admit it: I blamed it on the anti-virus software, then I did numerous registry cleaning sweeps, all to no avail.

So even though I love Xobni and I love using it, I just can’t take the slow-downs anymore.

It’s not me, it’s Xobni

When I uninstalled it, Xobni asked me if I wanted to know when performance issues were fixed.  So Xobni knew there problem was on its end, and it admitted to it.

Now I am eagerly waiting for an email, hoping that I can reconcile with my beloved […]