Ron, from Digital Creations, in Louisville, Kentucky, is using AceProject in a very interesting way.
Ron does not outsource his work, but he does feel the need to keep his clients in the loop. With AceProject, he can let his clients know exactly how far along the wedding video editing is, and even let them see how many hours is has worked on their video, up to date.
Ron explains it all in this blog post.
For Ron, AceProject is a great customer service tool. He uses AceProject to let his clients peek in on his work and to automatically notify them when he's beginning work on a new film sequence. Ron and his newlywed clients can even exchange documents, ask questions and provide feedback right in the system.
Now that is outstanding customer service!
If you'te in the Louisville area and planning your wedding, be sure to check ou Ron's services.