AceProject Archives - Page 3 of 17

Happy holidays from the AceProject team!

It's that time of year again: most of us are getting ready to a well-deserved break from projects and business.

On behalf of the whole team, I would like to give you my warmest wishes for the holiday season and the coming year.

AceProject Team

Yes, we're taking a break too!

We would like to inform you that the AceProject team is taking a break
during the holidays. Our offices will be closed from December 24nd,
reopening January 5th.

If you encounter an emergency during this period, please send an email support@aceproject.com. We will keep an eye on our inbox during that period.

Note that our servers will remain online during this period. There will be no interruption of service for Hosted accounts.

Thank you for using AceProject

AceProject would not be the success it is today without you. We would like to thank you for using AceProject.

By Daniel Raymond|2009-12-22T12:16:00-05:002009-12-22|

Technology happens

Software bugs by FlapJack

Last week we held our Q&A webinars. The idea was simple: we wanted to answer everyone's questions about AceProject. Also, we had put together a little surprise for our attendees: screen shots of the upcoming cost tracking features.

The first webinar went well and people we really happy with it! We were delighted at were looking forward to the second one.

And that's when technology happened.

As people were logging in the second webinar, we lost audio. Not just some attendees. Audio was down for everyone. It was bad enough that after 15 minutes, I gave up an rescheduled the webinar for this week (December 16, 2pm EST). I felt awful about having to strand everyone who showed up to get their questions answered. After all 60+ people showed up for the webinar, and I couldn't get it to work!

I was pleasantly surprised to see how supportive the messages were during my failed troubleshooting. People told me not to worry about, that technology happens, and […]

By Daniel Raymond|2009-12-14T14:08:00-05:002009-12-14|

A workaround for recurring tasks

Recurring tasks is one of the most requested features on our wishlist. Since this feature is rather complex to implement, and we have a lot on our plate, we have decided at this time to invest our energy on other enhancements like cost tracking. Recurring tasks will be added to AceProject someday, but not in the near future.

That being said, there is actually a workaround for creating recurring tasks in AceProject, thanks to the "Move/copy a task" feature. If you're willing to repeat the process periodically, you'll get recurring tasks without too much trouble. Here's how to:

Step 1 – Open the task that reoccurs and click the "Move/Copy" link at the upper right.

Step 2 – Select the "Copy this task within the same project" option.

* You may also select items to copy (comments, task documents and/or user assignments.)

* When you're done, click the "Go to Step 2" button.

Step 3 – Set the new task's dates (i.e. the next occurrence)

Step 4 – […]

By Daniel Raymond|2009-12-09T14:32:00-05:002009-12-09|

AceProject Q&A webinar is tomorrow!

This is a friendly reminder to register for the AceProject Q&A webinar, which is on tomorrow! The webinar is not a sales pitch or a scripted demo. It's a simple
chat with between our users and us, about our project management system.

Register for the webinar here:

There is also a webinar in French on December 10, 2009 at 9h30 Eastern Time.

I look forward to chatting with you and answering all your questions!

By Daniel Raymond|2009-12-08T15:00:00-05:002009-12-08|

Leaders: do you take mourning into account?

Change by David Reece

Last week I had the pleasure of attending a conference on leadership. The part that stuck with me was about change management and mourning.

We tend to see resistance to change as stubbornness. Sometimes we even see it as bad faith. People who resist change (and we've all been there) have very bad press. Maybe we would gain from trying to understand resistance to change?

In order to start something new, we must give up the old. We are attached to our old ways. Giving them up, in a way, includes a mourning component. Maybe, if we give ourselves time to accept that the old ways are not longer viable, it will be easier to welcome the change?

By Daniel Raymond|2009-12-07T14:29:00-05:002009-12-07|

Announcing AceProject Q&A sessions

Next week, I'll be hosting Q&A webinars. This is the perfect moment for you to ask any any question you've ever had about AceProject!

The webinar is not a sales pitch or a scripted demo. It's a simple chat with between our users and us, about our project management system.

For one hour, you can ask any question you want about AceProject.

Clarify how features work
Give feedback on the application
Ask about future development

Register for the webinar here:

There is also a webinar in French on December 10, 2009 at 9h30 Eastern Time.

I look forward to chatting with you and answering all your questions!

By Daniel Raymond|2009-12-01T14:45:00-05:002009-12-01|

Vote for AceProject on Killestartups!

The blog KillerStartups reviewed AceProject, calling it: "highly effective for keeping track of all your tasks."

Please go to KilleStartups and vote for us. Even better, add your two cents to Killer Startup's review with your own comment!

By Daniel Raymond|2009-11-30T13:57:00-05:002009-11-30|

Internet Explorer 6: the support dilemna

Microsoft will officially retire Internet Explorer 6 in July of 2010. The browser was originally released in late 2001. 9 years is not a bad run for a piece of software.

In the last year, there has been a growing movement to stop supporting IE6 for websites and web applications. There's a good reason for that: IE6 creates a lot of extra work for web designers and impose limits on application developers. With AceProject, since a good portion of our users still use IE6, we need to keep supporting it. However, we're thinking about our strategy next summer, when Microsoft will drop support for IE6.

One one side, if the manufacturer does not support its own product, should we support it?
On the other side, can we force our clients to upgrade their browsers? Organizations that use IE6 tend to be on the large side, with strict IT policies that are difficult to bend.

What are your thoughts?

By Daniel Raymond|2009-11-24T15:27:00-05:002009-11-24|

Two Reasons for Creating Custom Task Reports

The Custom Task Reports feature in AceProject is a user-favorite, for two main reasons:

Save reports

Custom task reports are the only reports that can be saved and shared with other administrators and users with portfolio access. Administrators can see the entire report while users with portfolio access can only see the projects and tasks they're assigned to. Saving and sharing task reports is real time-saver as those reports can be accessed via a link. There is no need to ask all users to apply this filter, and this one, and this one, and this date range to view the report. You send them the link, they login to AceProject and voilà, here's the data.

Create very specific and targeted reports

Even though AceProject is loaded with reports, you may not find the one you really need. There may be a missing filter or two, and that will keep you from providing your boss with accurate data. That being said, custom task reports offer zillions of possibilities. You decide the fields to display, the sorting order and the filters […]

By Daniel Raymond|2009-11-18T14:00:00-05:002009-11-18|

Why control is more illusion than fact

There is a lot about control in project management books and best practices: we need to control scope, budget, schedules, quality, etc.

It's expected of project managers that we have control over the project. But what about the uncontrollable? What about people?

People are not as easy to plan around as machines or supplies. When we put a printer on a table, we don't expect it to call in sick or start printing badly because it's having troubles at home.

But people do.

How much control do we really have on our projects?

I think we have as much control as our team gives us, as long as luck is on our side.

What do you think?

By Daniel Raymond|2009-11-16T17:56:00-05:002009-11-16|