Today I'm going to give a training session at an insurance company. I always enjoy giving training, because it shows me, in real time, how easy it is to learn to use AceProject. I like to see how new user navigate AceProject, where they click, how they make sense of the system.
Here's why I like to give training:
- It's great to be able to observe how our users really interact with AceProject.
- It's inspiring to see which questions the trainees ask.
- It's eye-opening when they can't fingure out something we thought was simple.
When I get back to the development team, I can share this experience with them and we can focus what needs improvement, at the interface level and at the usability level.
After all, we're making a tool for people to use. Giving training is a great source of user input.