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Articles Tagged: Login Issue

When I try to login, I enter my username and password but I never get past the login screen.

Most of the time, this issue is related to the fact your browser is not accepting cookies. To avoid other similar limitations, we strongly suggest you reduce browser security for your AceProject website. For instance, with Microsoft Explorer, you may add your account website to your list of Trusted Sites as follows: Tools (gear icon […]

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I can’t login to the mobile version, iOS App or Android App with the same credentials I use with the full version. Why?

If you are using the mobile version of AceProject and are not able to get any further than the login page, make sure cookies are enabled on your device/browser. Another potential cause for mobile version/app connection issues is the use of spaces in the username field. If your username contains a space, you may edit […]

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I can’t login to the mobile version with the same credentials I use with the full version. Why?

If you are using the mobile version of AceProject and are not able to get any further than the login page, make sure cookies are enabled on your device/browser. Another potential cause for mobile version/app connection issues is the use of spaces in the username field. If your username contains a space, you may edit […]

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