There are 2 possible ways for you to hide documents from a normal user assigned to a project. To upload Project Documents and to assign the Normal user to the project without the “Can open this project” right. In this situation, the end user will only be able to access assigned tasks and tasks he/she […]
Category: Documents
Info on attaching documents to projects, tasks and expenses, on versioning, “Public” / “Private” documents, etc.
What are the access rights with regards to Project Documents?
Here are the access rights relative to Project Documents: The only users who can unlock a locked document are Administrators and the Project Manager. Even the user who uploaded the document cannot unlock a project document locked by another user. Any user who can access the project documents area in a project can download from any […]
I can’t upload task documents. I can only download the existing documents. Why?
Only users with the proper access rights can add and delete task documents.
How can I restore a deleted document?
Deleted documents cannot be restored per se. However, for a 30 day period, they are listed and can be downloaded from the Administration => Tools > Deleted Documents page and then re-attached to the project or task.
How can I reach a Project Documents page upon login?
You have to pass the “openPage” and the “PROJECT_ID” parameters on the login page to achieve this. The system will request that you login, and then, will open the corresponding project’s “Project Documents” page. The final URL would look like the following: https://yoursubdomain.aceproject.com/login.asp?lang=EN&openPage=projectDocument&PROJECT_ID=22885
Why does nothing happen when I add or drag a document to the upload area?
When adding task documents, you must click on the “Save” button to complete the upload process.
Which file extensions are supported for document upload?
The AceProject upload functionality supports all types of files. The only known issue in this regard is with the downloading and opening of Mac .pages and .numbers files, with certain specific Mac OS X versions.
What’s the difference between public and private documents?
A private document is one that can only be downloaded by an AceProject account user having the necessary permissions to reach that document in the application interface. On the other hand, the download link for a public document can be sent in an e-mail (or otherwise) to any individual. This individual, whether a user in […]
What’s the difference between locked and unlocked documents?
Locking a document is a safety mechanism to prevent documents from being deleted inadvertently. When an online document is locked, it can neither be deleted or overwritten by another file with the same name, extension and version number. On the other hand, when an online document is unlocked, it will be overwritten if a user uploads […]
How should I use the Version number?
Users may specify numbers in the “Version” field when uploading documents. This allows you to accumulate several instances of the same document (documents having the same name and extension).