How do I go about downgrading my account?

The 1st thing you must do is to reduce your number of active items below the limitations of the package you want to downgrade to. You may see the number of active items you have under Administration > Account > Subscription page. Packages that are not available due to active limitations are grayed out. Select […]

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What do the numbers indicated in your package limitations represent?

Only “active” projects are taken into account against the package limitations indicated in our Hosted Packages Description Page. By “active” projects, we mean “incomplete” projects. Once a project has been set to completed, it no longer counts towards the package limitations (thus freeing space for a new project). All historical data associated with a completed […]

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Do you offer a discount for Non-Profit Organizations?

Yes. We offer 20% discount for non-profit organizations. Please send us information about your organization (proof of non-profit status) as well as the name of your existing Free account that you would like to upgrade to support@aceproject.com. We will modify your account. After modification we will send you a confirmation email and then the discounted […]

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Who uses AceProject?

AceProject is used by individuals, small teams, small and medium sized companies, non-profit organizations, and large teams within multinational companies. Its abundant functionality combined with its low entry price point and ease of use make it suitable for most who simply want a straightforward solution that simply works.

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