Version 5.0 and 6.0 menu equivalents

Interface changes between versions 5.0 and 6.0 were made with a few general principles in mind, namely: To lighten the left menus by grouping different “views” (Calendar, Gantt Charts,  Task Lists and Reports) or lesser-used left menu items (Statistics, Discussion Forums, Mailbox, User Directory) under a single left menu item. To eliminate what amounted to […]

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Why can’t I see certain users in the Directory page?

Only “active” users appear in the Directory page. Additionally, you might not have been granted the right to see certain users. You may view your “User Directory” setting in the “Access Rights” section of your profile which may be accessed by clicking on your avatar in the top right-hand corner of the screen.

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What do I need to know about the project Discussion Forum feature?

All account administrators and Normal users  who are assigned to the project with the “Can Open Project” right are able to access all discussion forum topics on the project. Administrators, Project Managers and the topic creator can click on the pencil icon when viewing the list of topics to make changes to the topic’s title and […]

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Can expenses be exported?

Expense reports may be generated on screen or exported to Microsoft Excel or CSV format. The expense report criteria page offers both of these options.

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How can I report an issue?

In order to help you provide us with all the necessary information required to be able to reproduce an issue, we have created a “Report a Bug” form which you may access here: https://www.aceproject.com/contact/.

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Why can’t I see certain users in the Directory page?

Only “active” users appear in the Directory page. Additionally, you might not have been granted the right to see certain users. You may view your “User Directory” setting in the “Access Rights” section of your profile which may be accessed by clicking on your avatar in the top right-hand corner of the screen.

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