Why can’t I see anything in the expense fields?

You are a Normal user and have not been given the “Can see expense data no matter what” right in your user profile. When granted, this right allows you to see financial data across all your assigned projects. Additionally, you have not been granted expense approval rights on the given project. When expense approval rights are […]

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How is project progress calculated?

The % Done you see just below the Status field in the Edit Project Information page is the same as the Estimated Average % Done which may be displayed in the  Home => Projects > Projects page. This is also the value used in the project Gantt charts to display overall progress on the projects. This […]

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Can I change the default sorting order in task reports?

Yes. Under “Edit my Profile” (avatar in top right hand corner of screen), you will find a setting called “Sort Task Report by” in the “Pagination” section. This setting allows you to specify the field to sort your task lists (including drop downs) and task reports by as well as the order (ascending or descending). […]

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I can’t find a specific project or task in a report. Why?

One or several filters may be preventing the project or task from showing up. For instance, we often receive e-mails from clients saying they are unable to find a static template in their project list. Most of the time, the issue is that the “Include Static Templates” checkbox in the filters area is not checked. […]

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