When the Hours field is disabled, you are allocating hours of work on the task in “Custom Hours” mode. Just above the task assignment grid, you will notice 2 radio buttons. One is labeled “Divide Hours” and the other, “Custom Hours”. The Divide Hours and Custom Hours options refer to the way estimated hours are allocated […]
I want to set a task to completed but I get a Task #x cannot be completed because it still has an open Time Clock associated with it error. What can I do?
As an administrator, under Home => Time > Active Time Clocks , you should see a running timeclock item on that task. Odds are the elapsed time on the timeclock item will be considerable which means you will have no choice but to delete it. Thereafter, you should be able to close out the task.
Only Project Managers and Administrators can delete task comments.
You must pass the “TASK_ID” parameter on the login page to achieve this (for example, the URL could be https://yoursubdomain.aceproject.com/login.asp?TASK_ID=24425 ). If you are not already logged in, AceProject will first display the login page where you will need to authenticate yourself, and then, you will be redirected to the corresponding task.
Task progress, in AceProject, can be measured in 2 ways: using the “% Done” value or using the “Actual % Done” value. The “% Done” field is a drop-down with values ranging from 0 to 100% in 10% increments. As work is being performed, assigned users on tasks should adjust this value for 2 reasons: […]
When a “mandatory dependency” is set between 2 tasks, the 1st task to be accomplished (the “predecessor”) must be set to completed before the 2nd (the “successor”) may be started. On the other hand, a “nonmandatory dependency” allows you to begin work on the successor task even if its predecessor(s) is/are not completed. When tasks linked […]
AceProject provides you with 2 sets of fields for start and end dates. This allows you to compare actual task and project durations with expected numbers. Actual task start and end dates may be provided by the end user but AceProject also has an automatic mode which populates these dates with the current date when […]
Actual Expenses are calculated based on expenses recorded by users. For information on how expenses can be added, please refer to the following help topic.
Since a lot of information can be added when a task is created or edited, losing all your changes because you inadvertently navigated away from the Edit Task Information page can be very frustrating. Therefore, AceProject detects most events where the user is navigating away from the Edit Task Information page when one or several […]
I’m getting the following error message: This task has just been modified by another user. What is this?
Sometimes, two users open the same task at the same time and attempt to update it simultaneously. The system will only accept the first save and tell the second user that the task has been modified by another user. To make your changes, simply close the task, reopen it, make your changes and save them.