Our servers are all located in the United States. MaximumASP is our web hosting service.
You may refer to our Security Policy for a complete picture of our security practices.
Yes. At any time, you may change your subscription plan through Administration => Account > Account Status. You may refer to the following FAQ for information on how we handle an upgrade while in the middle of a subscription cycle: What happens if I change my package in the middle of a subscription cycle?
There is no contract for monthly and annual subscriptions. You may cancel your subscription at any time by going to the Administration > Account > Subscription page and clicking on the Cancel My Account button on the bottom left and following the prompts. If you are being billed automatically on a credit card, we will disable […]
When you upgrade, downgrade or change from a monthly to an annual plan in the middle of a subscription cycle through our online credit card payment system, you are immediately charged for a full subscription period (a month or a full year) at the new package rate with a pro-rata credit of the previous subscription applied.
You may pay by credit card or PayPal through our online payment system through the Administration > Account > Subscription page. Payment by check or wire transfer is also possible for Annual Gold accounts by communicating directly with AceProject at firstname.lastname@example.org. Also note that the annual plan discount (12 months for the price of 10) […]
Yes, they are. However, we automatically delete free accounts if 30 consecutive days go by without a single login. Therefore, we strongly recommend you set up a recurring reminder for yourself to login every once in a while.
At https://login.aceproject.com/ , you may enter the e-mail address associated with your AceProject user in order to have an e-mail sent to you with your account login page URL.
I’m getting a Your account is currently being updated to the latest AceProject version message. What is this?
We regularly update the application with minor or major enhancements or bug fixes. This may sometimes make your AceProject account inaccessible for a certain time. These updates generally take only a few minutes to be performed. If you get this error message after clicking a Save or Update button, the information you were about to […]