Yes. The number of e-mail addresses you can specify in the Email field in a user’s profile page is limited only by the total number of characters that this field may contain. E-mail addresses must be separated by a semicolon (“;”).
Admin tools, account setup tips, subscription/finance questions, etc.
Can I un-assign a user from several projects, in one step?
Yes, it is possible to un-assign a user from several projects, in a single step. This may be done as follows: Open the user’s profile page (accessible through Administration => Users > Users ). Near the top of the main frame, click on the “Assigned Projects” tab. In the subsequent page, check the projects to un-assign. Click […]
How is it possible to set up hierarchies in AceProject?
AceProject supports the following hierarchy: “Project Types”, “Clients” “Projects” “Task Groups”, “Task Types” “Tasks” Each level in this hierarchy can contain 0, 1 or several “objects” of the level below it. For instance, a Project Type can contain several Projects. When 2 “objects ” are on […]
How should I use Time Types?
Whenever a user records a time item in an AceProject timesheet, he/she must associate a Time Type to the item. From a reporting standpoint, both the project level and Home tab time reports allow you to filter by Time Type. Hence, your decision on how to use time types should take all this into account […]
We have a paid package that we might not need to use for a while. Is it possible to stop monthly charges for a while? What are our options?
There are 2 options: If you can manage to close out projects and tasks so as to meet the Hosted Basic (free account) limitations, you might wish to downgrade your account to the free level. For more information in this regard, you may refer to this help article. You might want to retrieve all your data […]
Where can I find my account identifiers ( Account Name and Subdomain )?
Your account identifiers (Account Name and Subdomain) may be found under Administration => Account > Edit Account .