The 1st step in the process is to create a free account here: https://signup.aceproject.com/ . When you sign up, you will choose your account “subdomain”. Please take note of it. Then, send an e-mail to support@AceProject.com and attach a proof of nonprofit status document (for instance, a tax exempt document) to your message. Please mention […]
You may find this information under Administration => Account > Account Status.
You can cancel your subscription plan through: Administration > Account > Subscription. Click on the Cancel My Account button on the bottom left of the Subscription page. Follow prompts. Once cancelled, your account will be available until the end of your billing cycle. If you made an error you can reactivate the subscription from this page […]
AceProject allows you to create project statuses in 3 main categories: The “Waiting” category: Statuses in the “Waiting” type are used when no work has yet been performed on the project. A status in this category could, for instance, be created for projects that are still under analysis and for which no green light has […]
Project Types may be used to group projects together by organization departments or by project “nature”, for instance. Project list and Gantt charts as well as time, expense and user workload reports available under the Home tab all provide you with a Project Type filter. The project list and Gantt chart pages also provide you […]
Whenever a user records and expense in AceProject, he/she must associate the expense to an Expense Type. From a reporting standpoint, both the project level and Home tab expense reports allow you to filter by Expense Type. Hence, your decision on how best to make use expense types should take all this into account as […]
Whenever a user records a time item in an AceProject timesheet, he/she must associate a Time Type to the item. From a reporting standpoint, both the project level and Home tab time reports allow you to filter by Time Type. Hence, your decision on how to use time types should take all this into account […]
AceProject makes use of User Groups in several areas of the interface, namely: In time and expense approval and reporting pages under the Home tab In the User Workload reports When performing project level assignments (through Project Tab > Assignments ), available users are displayed by User Group Hence, user groups are well-suited to represent your […]
What’s the difference between Default Email and Connected User’s Email in email notification properties?
The “E-mail Notification” section under Administration => Account > Edit Account allows you to control the FROM address of AceProject e-mail notifications. With the “E-mail notification sender” value set to “Connected User’s Email”, if a user assigns or updates a task, the assignee(s) who will reply to the generated e-mail notification will automatically have their replies […]
AceProject has e-mail notifications that are generated when a user performs an action (like, for instance, assigning or updating a task) and others that are not the result of a connected user’s action (for instance, the Task Reminder e-mail notification). In the latter case, the FROM address of the e-mail notification will be the one […]