What are the restricted operations only Administrators may perform?

Account Administrators have access to a restricted area of the interface accessible through the Administration button located near the top right-hand corner of the screen (the button is only visible to Administrators). In this area, administrators may configure their account. Namely, they can… Add/edit/delete Users, User Groups, Expense Types, Project Types, Project Priorities, Project Statuses […]

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What’s the Typical Work Day in user profiles?

The “Typical Work Day” is the number of hours the user spends working on a normal day. If, on any given day, the total number of task estimated hours allocated to the user is above the Typical Work Day number specified in the user profile, the User Workload Report (available under  Home => More > […]

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How can I delete a user?

You may delete a user by opening his/her profile (accessible through  Administration => Users > Users ) and clicking on the “Delete” option in the right pane. When a user has been active in an account for a long time, it may be very difficult to actually delete the user from the database. In such circumstances, […]

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Can I assign a user to several tasks, in one step?

The fastest way to assign a user to multiple tasks on a project is through the Edit Project Page. Here is the process: Navigate to the Edit Project page of the project in question (or from the Assignments section within the Edit Project page). If you need to assign the user to the associated project […]

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Where in the interface is it possible to export data?

AceProject allows you to export data to Excel and CSV formats in several areas of the interface. First, account administrators have access to the  Administration => Tools> Export Data  interface page. On that page, project structure, tasks and timesheet items from one or all projects may be exported. This page also allows you to export your […]

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Which methods of payment do you accept?

You may pay by credit card or PayPal through our online payment system through the Administration > Account > Subscription page. Payment by check or wire transfer is also possible for Annual Gold accounts by communicating directly with AceProject at support@aceproject.com. Also note that the annual plan discount (12 months for the price of 10) […]

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